Cookie Policy

Jovra we, respects your privacy and is committed to protecting your personal data. This Cookie Policy explains how we use cookies and similar technologies on our website, the types of cookies we use, and your rights regarding cookies under applicable privacy laws including UAE Data Protection Laws.By using our website, you consent to the use of cookies as described in this policy.

1.What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. Cookies help us:
Recognise your device on return visits.
Remember your preferences and settings.
Analyse website usage and performance.
Provide a secure and personalised browsing experience.
Cookies can be session cookies (deleted when you close your browser) or persistent cookies (stored on your device for a set period).

2.Types of Cookies We Use
We use cookies to enhance your experience, improve website functionality, and analyse performance. Cookies are categorised as follows:
a. Essential Cookies
Purpose: Required for core website functions such as secure login, shopping cart, checkout, and accessing restricted content.
Examples: Session IDs, authentication cookies.
Consent: These are strictly necessary and do not require your consent.
b. Performance and Analytics Cookies
Purpose: Help us understand how visitors use our website, track page visits, monitor website performance, and identify areas for improvement.
Examples: Google Analytics, heat maps, visitor tracking scripts.
Consent: Activated only after user consent in UAE.
c. Functional Cookies
Purpose: Remember your preferences, such as language, currency, or display settings, to improve user experience.
Examples: Language preference cookies, theme selection cookies.
Consent: Requires consent where applicable.
d. Advertising and Targeting Cookies
Purpose: Track your browsing habits to provide personalised advertisements both on our website and on third-party platforms.
Examples: Facebook Pixel, Google Ads remarketing cookies.
Consent: Only activated after explicit consent.
e. Third-Party Cookies
Some cookies are placed by third-party services we use to deliver features or services:
Analytics Services: Google Analytics, Hotjar
Social Media: Facebook, Instagram, Twitter
Advertising Networks: Google Ads, Facebook Ads
Third-party cookies are subject to the privacy policies of these providers. We recommend reviewing those policies for detailed information.

3.How We Use Cookies
We use cookies to:
Enhance User Experience: Remember your preferences and settings.
Website Functionality: Maintain secure login sessions, enable shopping cart functionality, and personalize content.
Analytics: Measure site traffic, understand user behavior, and improve website structure and content.
Marketing & Advertising: Deliver relevant ads, measure ad performance, and limit ad frequency.

4.User Consent
Under UAE regulations, non-essential cookies are only used after you provide consent.
Your options include:
Accept All Cookies: Allows full website functionality including analytics, personalization, and marketing cookies.
Reject Non-Essential Cookies: Only essential cookies will be used, ensuring basic website functions work.
Customize Preferences: Choose which types of cookies you allow.
You can manage cookies via:
Cookie banner on our website.
Browser settings (blocking or deleting cookies).
Note: Blocking certain cookies may affect website functionality, including cart items, logins, or personalized content.

5.Your Rights
Depending on your location, you have the following rights regarding cookies and personal data:
Under GDPR (EU):
Right to Access: Know what data is collected via cookies.
Right to Withdraw Consent: Revoke consent at any time.
Right to Erasure: Request deletion of data collected via cookies.
Right to Object: Opt out of marketing and profiling cookies.
Under DPDP (India) & UAE Law:
Right to Withdraw Consent: Stop cookies from tracking your behavior.
Right to Opt-Out: Refuse processing of non-essential cookies.
Right to Access and Correction: View and correct data collected through cookies.
To exercise your rights, please contact us at:
Email: info@jovra.com

6.How to Manage Cookies
You can manage cookies using your browser settings:
Chrome: Settings → Privacy and Security → Cookies and Other Site Data
Firefox: Preferences → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Site Permissions → Cookies and Site Data
You can also clear cookies stored on your device at any time.

7.Changes to This Cookie Policy
We may update this Cookie Policy periodically. Any updates will be posted on this page with a revised “Effective Date.” Please review this policy regularly to stay informed.

8.Contact Us
For questions about this Cookie Policy or our use of cookies:
Email: info@jovra.com
Phone: +971 234 567 89