Terms & conditions

Welcome to Jovra. If you are using the website on behalf of an entity, you confirm that you are authorizednd services. By visiting our website or purchasing any product, you acknowledge tJovraou have read, understood, and agreed to be bound by these Terms.

1.⁠ ⁠Definitions
“Company”, “We”, “Us”, “Our” refers to Jovra.
“Website” refers to the official Jovra website.
“User”, “You” refers to any person accessing or using the website.
“Products” refers to fragrances and related items offered for sale.

2.⁠ ⁠Eligibility
By using this website, you confirm that you are legally capable of entering into a binding contract under applicable laws. If you are using the website on behalf of an entity, you confirm that you are authorized to do so.

3.⁠ ⁠Use of Website
You agree to use the website only for lawful purposes and in accordance with these Terms. You shall not:Engage in fraudulent or misleading activities Attempt unauthorized access to the website or its systems Upload or transmit harmful software or content
Reproduce, duplicate, sell, or exploit any portion of the website without permission

4.⁠ ⁠Account Registration
Certain features may require account creation. You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account. Jovra reserves the right to suspend or terminate accounts suspected of misuse.

5.⁠ ⁠Product Information & Fragrance Experience
Our fragrances are artistic creations inspired by emotion and individuality. Descriptions are intended for expressive and informational purposes only. Fragrance perception varies based on individual skin chemistry, environment, and personal preference. Jovra does not guarantee identical scent experiences for every user.

6.⁠ ⁠Pricing & Taxes
Prices are displayed in the applicable currency and are subject to change without notice. Taxes, duties, or additional charges may apply depending on your location. Jovra is not responsible for additional charges imposed by local authorities.

7.⁠ ⁠Payments
All payments must be made through our approved secure payment gateways. By submitting payment details, you authorize Jovra to process the transaction. We reserve the right to decline or cancel transactions suspected of fraud or unauthorized activity.

8.⁠ ⁠Order Acceptance & Cancellation
Orders are considered accepted only after confirmation. Jovra reserves the right to cancel or limit orders due to stock availability, pricing errors, or policy violations. In such cases, any amount paid will be refunded as per our refund policy.

9.⁠ ⁠Shipping & Risk of Loss
Ownership and risk of loss transfer to you upon dispatch of the product. Delivery timelines are estimates and may vary due to courier services, customs clearance, or unforeseen circumstances beyond our control.

10.⁠ ⁠Returns, Refunds & Exchanges
Due to hygiene and safety regulations, opened or used fragrances cannot be returned or exchanged. Refunds or replacements are applicable only for damaged, defective, or incorrect items, subject to verification and compliance with our Returns Policy.

11.⁠ ⁠Intellectual Property Rights
All website content, including but not limited to text, artwork, images, fragrance names, packaging designs, logos, and brand identity, is the exclusive intellectual property of Jovra. Unauthorized use may result in legal action.

12.⁠ ⁠User Submissions & Reviews
Any feedback, reviews, or content submitted by users may be used by Jovra for marketing or promotional purposes without additional compensation. You confirm that such submissions do not infringe on third-party rights.

13.⁠ ⁠Third-Party Services & Links
Our website may integrate third-party services or links. Jovra does not control or endorse these services and is not responsible for their content, policies, or practices.

14.⁠ ⁠Disclaimer of Warranties
All products and services are provided “as is” and “as available.” Jovra makes no warranties, express or implied, regarding product suitability, uninterrupted website access, or error-free operation.

15.⁠ ⁠Limitation of Liability
To the fullest extent permitted by law, Jovra shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

16.⁠ ⁠Indemnification
You agree to indemnify and hold harmless Jovra from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of the website.

17.⁠ ⁠Force Majeure
Jovra shall not be held liable for failure to perform obligations due to events beyond reasonable control, including natural disasters, governmental actions, or technical failures.

18.⁠ ⁠Termination
We reserve the right to suspend or terminate access to the website without prior notice if these Terms are violated.

19.⁠ ⁠Modifications to Terms
Jovra may update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.

20.⁠ ⁠Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with applicable laws. Any disputes shall be subject to the exclusive jurisdiction of the competent courts.

21.⁠ ⁠Contact Information
For questions or concerns regarding these Terms & Conditions, please contact us through the official communication channels provided on the website.